Shipping & Refunds policy

Delivery Information

Digital Products
All digital products are delivered instantly via email after purchase.
Please ensure you enter the correct email address at checkout.
If you do not receive your digital product within a few minutes, please check your spam/junk folder before contacting support.

Merchandise (Signature Hat)
The Signature Hat is part of a limited early batch.
Due to manual fulfilment, please allow up to 3 weeks for delivery.
You will receive a confirmation email once your order has been processed and shipped.
We appreciate your patience and support while we scale fulfilment.

 

Refund Policy

Digital Products
Due to the nature of digital products and instant delivery, all digital product sales are final.
Digital products are non-refundable once delivered.

Merchandise (Signature Hat)
If you would prefer not to wait for delivery, you may request a full refund before the item is shipped.
Once the item has been shipped, refunds are not available unless the product arrives damaged or defective.
To request a refund, please contact us via email with your order number.

Contact
If you have any questions about delivery or refunds, please contact us at:
info@ironroom.shop